“It is important that water reforms be looked upon holistically with the larger canvas of sustainable and integrated water management. Stakeholder participation is a must, and IUKAN is a good initiative in this direction. I recommend our Urban Managers (Chief Officers/ Municipal Commissioners) to be involved for such broader discussions and open learning, to be able to better drive the reforms campaign, and convince the appropriate political stakeholders.
In many cases the quantity of water is sufficient, however the lack of management of water leads to sub-optimal delivery and operations. Most times, this missing O&M is mistaken for major capital investment. Quality of water and service delivery to end-customers is an issue that needs better institutional monitoring.
Capacity building among engineers and urban managers requires focused attention. Trained and skilled manpower (paraprofessionals) is necessary to support the public service providers. In its absence maintenance of water and sanitation assets is unprofessional, ad-hoc, and follows a trial and error mode.”
At IFMR Capital, we have enabled financing of Rs. 3000 crores for the sector through innovative securitisation structures. It will be interesting to study the applicability of these structures to Power Distribution Franchisee models, specially in light of the ongoing debt restructuring of Discoms. I look forward to participate at IUKAN."
Ms. Kshama Fernandes, CEO, IFMR Capital
"I-U-KAN (India Utility Knowledge And Forum) is a broader umbrella for all Utilities (Power, Water, Waste, Gas, Transport etc.) and all Stakeholders (Govt., Public utilities, Private Operators, New entrants, Service Providers, Regulators, NGOs, Investors, Customers) to analyse holistic gaps, exchange ideas, build common grounds, and expedite the establishment of sustainable utilities in India…." Read More
Mr. Rahul Bagdia, Director pManifold
"Franchisee model is a refreshing wave of change in management of Power distribution and has been successful in bringing down ATC losses. Emerging market size is Big and there will be need for many new mid-size operators to address the opportunity. These new breed of operators will need strong functional domain partners from day one to create highly profitable business. IUKAN is a fantastic platform and forum to all stakeholders and prospective players to come together and help drive this needed change."
Mr. Kamal Maheshwari, Director Spanco
"At pManifold, we have observed various challenges and failures faced by operators during the 1-2 years operationalization of new PPP contracts (Power Distribution Franchisee and Water 24×7 utility). These challenges, that impact operations and hence business continuity, arise due to limitations in design of PPPs with respect to – availability of useful baseline data, recourse to utilities, enforcement of contract terms and conditions, cooperation from utility employees for timely knowledge sharing during joint operative period, local resistance to private operators, etc. These issues sometimes become bottlenecks and consume lot of initial efforts and investment of the operators, resulting into delayed financial closures and handover.
While most conferences focus on policy aspects, at IUKAN we want to take an operational look for improved service delivery to end customers. The conference aims to answer – What challenges and best practices can be learned from operational utility models, to avoid initial pit falls, and influence new PPP design considerations?